What about secure and discreet packaging and billing?

Your privacy is of the utmost importance to us here at Grasscity.com - you can shop with us in confidence!

 
Our packaging is as anonymous as can be. Nothing from the outside will remotely resemble anything that has to do with Grasscity.com's culture. You will not find any bill linking you to us.

Your financial statement will have a charge mentioning 'GRASS CITY'.
 
Please be aware of the following:
 
- For international shipments outside the E.U. a customs sticker and pro forma invoice will be on the box.
- By law, grasscity.com is required to declare the exact value of your package.
- It is possible that your order can be declined for several reasons. From experience, we have noticed that in 99% of these cases certain cards may be blocked. Please contact the financial institution that has issued the card and ask them to remove the block. It is simple, easy and is done in a matter of a few short minutes.

 

Because of our concern for your privacy, discretion is of the utmost importance to us. We understand our clients privacy concerns.

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