Shipping restrictions, import duties and customs
Military Post Offices
All Military Post Offices (MPOs) have restrictions on items that we can ship using the APO/FPO system. Therefore shipping Grasscity products to APO/FPO mailboxes is impossible.
Product shipping restrictions
You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from grasscity.com, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
If you add products with shipping restrictions to your basket, you will be asked to delete these items.