How can I check my order status?

Once you've ordered a product, you can always check your order status in our shop by following these steps:

  1. Login to the shop by clicking on the 'Welcome' link and filling in your username and password in the top right of the website. If you are already logged in please follow this link:

  2. Once you have logged in you will be redirected to your account dashboard.

  3. In the 'recent orders' section you'll find the orders linked to your account with their order status.

If you're having trouble finding the order status or if you placed an order without an account please contact Grasscity Support at

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Create new Ticket Create new Ticket