Pre-shipping, processing, pending and complete… what does this all mean?

You just placed an order and you see that your order is 'Processing'. This means that your payment has been cleared and accepted but your order has not been printed yet.

Once your order is handed over to our warehouse its status will change to 'Pre-shipping'. It is now in the capable hands of our S&H team who will take care of packing your order.

Your order is  'Complete' means that your order is officially out of our hands and on its way to our shipping partner. Our shipping partner will arrange the actual shipment.

If you chose a 'Registered' shipping option it can take up to 24 hours for a tracking number to become available, you'll receive tracking details in a separate email.

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