Knowledge Base/FAQ (Frequently Asked Questions)

What about secure and discreet packaging and billing? Support September 29, 2008

Your privacy is of the utmost importance to us here at - you can shop with us in confidence!

Your financial statement will have a charge by
Our packaging is as anonymous as can be. Nothing from the outside will remotely resemble anything that has to do with's culture. You will not find any bill linking you to us. Same thing on the inside.
Please be aware of the following:
- For international shipments outside the E.U. a customs sticker will be on the box. The description will be as vague as possible. 
- By law, is required to declare the exact value of your package.
- It is possible that your order can be declined for several reasons. From experience, we have noticed that in 99% of these cases certain cards may be blocked. Please contact the financial institution that has issued the card and ask them to remove the block. It is simple, easy and is done in a matter of a few short minutes.


Because of our concern for your privacy, discretion is of the utmost importance to us. We understand our clients privacy concerns.

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