First, shoot us over a photo of the breakage, the box it came in and the address label. Please do not use the item and don't attempt to fix it. We cannot accept returns for used or repaired items. There are zero exceptions to this rule - it's against federal law!
If the item passes our first visual check we will send you detailed instructions on how to return the item.
You've got three options for how you'd like to proceed from there.
1.) We can easily swap or exchange out your return for a new item, new item color, ect.
2.) We can issue you store credit for your return.
3.) We can issue a refund to your credit card.