If your order has not been shipped, its status being in processing or in the pre-shipping, its contents (the items you have ordered) can not be switched or changed.
Articles in this section
- How do I file a claim if I have ROUTE Protection on my purchase?
- Introducing "ROUTE": 100% Secured Shipping Insurance Against Lost Orders, Theft and Damaged Products
- I forgot to use my discount code, can you issue a refund?
- Why is my order under review or on hold?
- Order Cancelation Policy
- Applying a discount code
- Store Wide Sale And Coupon Codes
- Changing items on an order that has not shipped
- Pre-shipping, processing, pending and complete… what does this all mean?
- How do I create a shopping account?