In Review or On Hold means that we have received your order and your payment has been authorised but we still have some questions. Your order could have generated a high fraud score or maybe the apartment number was missing from the shipping address. Sometimes our system thinks a shipping address does not exist and holds the order. We try to resolve any order issue within 2 business days.
Please refrain from placing a new order when you have an order under review, this will only cause delays.