Submit a request
Shipping & Tracking
How can I track my order?
How long does it take for my order to arrive?
Shipping restrictions, import duties and customs
What shipping methods are available?
I accidentally entered a wrong shipping address, how can I change it?
Free shipping for orders over $50.00
Combination locks for bong cases
Are you an affiliate or are interested in becoming one?
Store Credit Guidelines
I forgot my password, how can I get a new one?
I forgot to use my discount code, can you issue a refund?
Why is my order under review or on hold?
Order Cancelation Policy
Applying a discount code
Store Wide Sale And Coupon Codes
Changing items on an order that has not shipped
See all 9 articles
Returning your order
You received a damaged or broken item
You received the wrong item
Ordering and returns information
What about secure and discreet packaging and billing?
What payment methods can I use and what about security?
Price Match Guarantee
Fees That May Be Charged by Your Bank for a Foreign Transaction
General Terms – Grasscity.com